Orders over £10 qualify for free standard shipping. Most items are dispatched within 1-2 working days and are sent via royal mail 48 or UPS.
Orders sent via Royal Mail 48 are typically delivered within 2-3 working days of dispatch, however this may be longer at peak periods.
Please note that there are a number of items that are only available with standard shipping.
Tracked 48: £1 - £3.95
Items are dispatched within 1 working day and are sent via Royal Mail Tracked 48 or UPS if they are oversized. Delivery can be upgraded to a this service for just £1 on orders over £10.
Orders sent via Royal Mail Tracked 48 are typically delivered within 2-3 working days of dispatch, however this may be longer at peak periods.
Tracked 24: £2 - £4.95
Most items are dispatched within 1 working day and are sent via Royal Mail Tracked 24 or UPS.
Orders send via Royal Mail Tracked 24 are typically delivered within 1-2 working days of dispatch, however this may be longer at peak periods. Delivery can be upgraded to a this service for just £2 on orders over £10.
UPS - £6.95
If ordered before 11.30 (Mon - Fri) these items will be dispatched the same day and delivery timescales depend on location (see below). Please note that UPS do not deliver at weekends. This Service can take longer at peak times.
Certain items are shipped directly from our suppliers. Information about expected delivery time frames should be on the individual listings. If your order contains these items you will only be able to select standard shipping.
Items are shipped with Royal Mail or UPS, however courier may vary with oversized items.
You will receive notification by email or text message when your item has been dispatched. Tracking details will be included if they are available
If you are not entirely happy with your purchase you can return your item(s) within 28 days of receipt of your order for a full refund (return costs are your responsibility). We will not reimburse postage costs for the priority service.
The return address is:
Office 50 Big Padlock
Champions Business Park
If the item is faulty please contact us at email@example.com for a pre-paid label and we will send you a new one out as soon as possible.
This policy is offered in addition to your statutory rights.